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Our webinars are free Lunch and Learn style sessions lead by our expert employees. Register today!


Compassionate Care: Elevating Customer Service in Healthcare 

Thursday, May 29, 2025
12:00 – 12:45 p.m. CST

As a healthcare organization dedicated to your community, your patients are at the heart of everything you do. Exceptional customer service, especially at the front desk, can transform patient experiences and positively impact your organization’s revenue. This webinar explores how to build a compassionate and cohesive front desk team and includes techniques to help foster empathy, handle challenges with confidence, and empower your staff. 

This Lunch and Learn style webinar will cover:

  1. Empathy and compassion when dealing with patients 
  2. Problem solving at the front desk 
  3. Department Knowledge creating cohesiveness within departments 
  4. Front Desk Operations and simple fixes that empower the front desk to help you maximize revenue 
  5. Q&A with Presenter 

Can’t make it to the live webinar? No problem! Your registration includes a recording you can rewatch.

Credentialing Essentials: Preparation, Process and Mastering Basics 

Thursday, July 31, 2025
12:00 – 12:45 p.m. CST

Credentialing is the foundation of a strong revenue cycle for your healthcare organization. Join us for practical tips to help you streamline your credentialing process, prepare your teams, and avoid common pitfalls, plus get a 15-minute Q&A with your presenter. 

This Lunch and Learn style webinar will cover:

  1. Importance of Credentialing 
  2. Credentialing Keys to Success 
  3. Credentialing Preparation 
  4. Provider Credentialing 101 
  5. Q&A with Presenter 

Can’t make it to the live webinar? No problem! Your registration includes a recording you can rewatch.

Crack the Code Part One: E&M Coding Essentials and Updates

Thursday, December 4, 2025
12:00 – 12:45 p.m. CST

Get ready for some E&M code cracking in this two-part webinar series lead by our expert RCM! These two 30-minute sessions will cover an intro to the latest updates in E&M coding, explaining how time and medical decision-making play a role. Then we’ll dive into the basics of the latest ICD-10 updates, so you’ll be ready to bring some serious billing brilliance to your organization in the new year. Each webinar includes a 15-minute Q&A with your presenter. 

This Lunch and Learn style webinar will cover:

  1. Intro to E/M (Time/MDM) 
  2. Intro to ICD-10 
  3. Q&A with Presenter 

Can’t make it to the live webinar? No problem! Your registration includes a recording you can rewatch.

Crack the Code Part Two: E&M Coding Essentials and Updates

Thursday, December 11, 2025
12:00 – 12:45 p.m. CST

Get ready for some E&M code cracking in this two-part webinar series lead by our expert RCM! These two 30-minute sessions will cover an intro to the latest updates in E&M coding, explaining how time and medical decision-making play a role. Then we’ll dive into the basics of the latest ICD-10 updates, so you’ll be ready to bring some serious billing brilliance to your organization in the new year. Each webinar includes a 15-minute Q&A with your presenter. 

This Lunch and Learn style webinar will cover:

  1. Intro to E/M (Time/MDM) 
  2. Intro to ICD-10 
  3. Q&A with Presenter 

Can’t make it to the live webinar? No problem! Your registration includes a recording you can rewatch.

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Maximizing Healthcare Revenue, Minimizing Financial Stress — Professional RCM & Credentialing Services for Your Practice

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