Author: Carolyn Yoder

It’s much more cost effective to invest in preventative measures than fixing the damage done by a breach. Be proactive and protect your patients’ data.

It’s no secret, a productive health center, needs productive employees. Simple right? Well, it’s a straightforward equation, but the solution still takes work. So, how do you create a work environment that fosters productive, happy employees? We are going to look at five practical ways to improve your health center employees’ productivity that you can start applying right now.

Get to know your employees

Showing you care enough to learn about your employees, beyond work, can do wonders for productivity. And it doesn’t take an enormous investment in time to show interest in your employees’ lives. A few moments familiarizing yourself with an employee can unearth information that not only shows you care but can also reveal ways they can improve your office’s productivity. You’ll never know what amazing talents an employee has unless you get to know them.

Acknowledge their efforts

Don’t be the boss who has no problem criticizing but has difficulty showing appreciation. When you have a worker, who performs at a high level, acknowledge them. Create an employee of the month program that recognizes an individual who has gone beyond her job description to make your health center the best it can be. Additionally, you can take this a step further, by crafting programs that recognize all your employees. Something as easy as a pizza party can do wonders for morale, and productivity.

Delegate with confidence

You did an amazing job hiring the right people, so there should be no reason to take on work others can do. Learn to delegate with the utmost confidence that your employees will not only perform the task but excel. If you don’t have the trust in your employees to take on the extra work, you may need to invest in training programs. Or even consider hiring new workers. Because delegating should be easy.

Set Goals

It has been said many times, “if you can’t measure it, you can’t improve it.” Having clear, measurable goals is vital in helping your employees reach their peak productivity. Go beyond daily goals, and create standards that should be met weekly, monthly, and yearly. Seeing a goal that can be quantitively achieved makes it clear what each employee should be striving to reach. That in itself will increase productivity and a sense of accomplishment when the goal is met.

Ask for feedback

No one at your health center should be above constructive criticism, and that includes the boss. Ask your employees for feedback and use that information to improve your operation. Remember, they are the ones dealing with the daily work, so you can truly learn from your workers. Use that information wisely, and never ignore it.

Use these five tips to improve your health center’s productivity and not only will your work output increase but so will employee morale. And that will make everyone happy.

Motivation — it’s absolutely essential in every role, for both employees and leaders alike. Although essential, it’s equally easily wavering. Motivation can be lost as quickly as it’s gained, with a simple setback or challenge creating instability and a lack of confidence. As a leader, it’s your job to embody inspiration and keep moving forward — while serving as a guide of motivation for your employees.

Especially in current times with some individuals working remotely and others working in the middle of the crisis, motivation is extremely important. How do you convince employees to believe in themselves and the organization while dealing with unprecedented changes in society? Simply show them that they are seen. Their presence matters. Their work is appreciated. They are valuable.

Here’s a story to keep this point in your mind: Have you ever heard of how certain tribes in Southern Africa greet each other? “Sawabona.” This means, “I see you.” It isn’t just a “hello,” but rather a term that acknowledges and appreciates the individual’s existence. In an even more beautiful addition to the exchange, one would reply back with: “Sikhona.” This means, “I am here.” The deeper philosophy of these words illustrates that because one is seen by another, they are now here. They matter. They are appreciated. They are valuable. Imagine making your employees feel this way every day.

Your health center’s credentialing doesn’t have to feel like completing 1000-piece puzzle. Our credentialing services offer a solution that eliminates cash flow pitfalls and makes your life easier.

Ensure you are protecting your patient’s information by having proper cybersecurity measures in place. Just like in medicine, an ounce of prevention is worth a pound of cure.

Social media offers a plethora of tools for physicians to use. Don’t forgo social media because you lack expertise. If you need help, find an agency or hire a professional full time.

From home or eventually back in our office, we are here for you.

Important: All staff members have been thoroughly trained on updated HIPAA confidentiality requirements to be able to work from home while protecting the privacy of clients and patients.
Additionally, we will still have a small group of limited staff available to process paperwork, bank deposits and checks we receive via physical mail.

We are proud to continue supporting your needs during the outbreak of COVID-19.

Please feel free to reach out if you have any questions.

You’re great at your job but you can’t do everything all of the time. Ask for a helping hand with medical credentialing and we’ll make sure the cash keeps flowing. In the right direction. Contact us today.